Refund & Return Policy

 

Here’s a simple and clear return and refund policy tailored for a print-on-demand business:

Return & Refund Policy –

Thank you for shopping with us! We strive to ensure you are satisfied with your purchase. However, as all items are custom-made and printed on demand, please note the following guidelines for returns and refunds

Returns Eligibility for Returns –

We only accept returns for items that are defective, damaged, or if you received the wrong product.

Returns are not accepted for reasons such as buyer’s remorse or incorrect size selection (please refer to the sizing guide before ordering)

Timeframe –

You must request a return within 14 days of receiving your item.

Conditions for Returns –

The item must be unused, in its original condition, and include any packaging or tags that came with it.

Refunds Eligibility for Refunds –

Refunds are provided for defective, damaged, or incorrect items.

Refunds are not issued for delays caused by shipping or courier issues beyond our control.

Process –

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5-7 business days.

Replacement Policy –

If you receive a defective or incorrect item, we offer a replacement free of charge. Please contact us with a photo of the issue within 14 days of receiving your order.

How to Request a Return/Refund –

Email us at [email protected] with the subject line “Return/Refund Request.”

Include your order number, a description of the issue, and photos of the product (if applicable).

Our team will review your request and provide next steps.

If you have any further questions, feel free to contact us at [email protected] or +44 7597 057010